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Assistant General Manager

Hood River, OR

Required Duties and Responsibilities
  • Oversee every aspect of restaurant operations.
  • Ensures excellent guest service that meets or exceeds expectations.
  • Ensures that the restaurant is adequately staffed to meet guest needs.
  • Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
  • Operating the business in accordance with the company policies and applicable laws.
  • Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Responsible for assisting with financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
  • Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
  • Maximizing table turnover, sales per guest, and sales per hour.
  • Enforcing safe work behaviors to maintain a safe environment for both guests and staff members.
  • Monitor daily activities to ensure quality food and cleanliness standards.
  • Meet the restaurant’s P&L, and expense goals
  • Promoting selling techniques.
  • Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
  • Guest Experience and Customer Service
  • Training and Development of Staff, including testing, beer/food schools, and enrichment programs
  • Monitor Consistent Food Quality
  • Workplace Safety, OLCC and Health Department Compliance
  • Food, Beverage and Labor Costs
  • FOH Inventory, BOH inventory review
  • Store Cleanliness and Maintenance
Benefits and Privileges
  • 2 weeks paid vacation accrued annually
  • Health Insurance Credit
  • Beer Account set at $450 per month
  • Monthly Beer Case
  • Performance based bonus structure
  • Set schedule

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